Artificial Intelligence (AI) is revolutionizing the business world and transforming the way SAP is used. With new AI-driven tools, users gain access to automation, bringing numerous benefits such as error reduction, time savings, and cost optimization. Discover how to effectively leverage AI in SAP to enhance your company’s competitiveness.
3 Dimensions of Artificial Intelligence in SAP
AI has the potential to permanently change the way ERP systems are utilized. But before that happens, let’s explore how some SAP users are already incorporating AI-based tools into their daily operations.
There are three main areas where SAP integrates AI:
1. Joule – a generative AI copilot embedded across SAP’s entire cloud-based enterprise solution portfolio;
2. Applications leveraging embedded AI – tools that enable automation of routine processes, faster data entry and retrieval, and more;
3. AI Foundation – a technical layer providing a set of ready-made AI-powered services and tools within the SAP Business Technology Platform. Developers can use this platform to build AI-driven extensions and applications for SAP’s flagship ERP system.
From a user perspective, the first two areas are the most relevant, so we will focus primarily on them.
Joule – The Intelligent Assistant That Speeds Up Your Team’s Work
SAP users interact with Joule by entering questions or commands into a text window, similar to how internet users interact with traditional chatbots. However, that is where the similarities end. Joule offers far more capabilities to help optimize business operations and stay ahead of the competition.
Joule enables communication in natural language, both via text and voice. You can ask questions, request guidance, generate charts, or extract insights from data stored within SAP.
How can Joule’s capabilities be applied in everyday work? A generative AI copilot integrated with your company’s SAP system can provide instant access to the latest orders from a selected client. It helps you complete tasks faster while minimizing the risk of human error.
